Pounder Insurance is a privately owned independent insurance broker, founded in 1990, regulated by the Financial Conduct Authority and based in Seaham, County Durham.
For 23 years we have maintained strong, long lasting insurance provider relationships, which have enabled our customers to benefit from our total commitment to give them the best possible personal service backed by the highest standards of ethics and integrity.
At Pounder Insurance you can be sure of a friendly, professional and reliable service at all times and our experienced team are always available to discuss risks, provide quotations, deal with claims queries or any other matters that require the personal touch.
No call centres or automated services - just a dedicated team who service the market to provide a broad range of products which we can match to your needs.
Eric joined the company in 2010, having worked locally in the financial services market. He has been advising clients on a face to face basis for over 36 years, providing a personal service, backed by the highest standards of ethics and integrity.
Ray joined the company in 2010, and has worked in financial services for over 20 years. He has been involved in all aspects of financial planning and prides himself on giving bespoke face to face advice to his clients.
Lynne joined the company in 1991, having worked in the insurance industry locally since 1977 and is the most experienced member of the team. She has gained in-depth knowledge of a diverse range of insurance products within the personal lines, small and medium enterprise, and commercial markets. Treating Customers Fairly is central to Lynne’s beliefs and over the years she has built up strong relationships, while providing a professional and reliable service to our valued customers.
Michael joined us in March 2013, having previously worked for 20 years in the general insurance industry. He has a broad knowledge of the personal lines market and is gaining experience in the small and medium enterprise market.
Hayley joined the company in September 2012 following ten years working at the Pension Service. In her previous employment she acquired many skills which she has brought with her to Pounder Insurance. Since joining the team Hayley has received on-going training in certain aspects of the insurance industry including personal lines and in the next year she will look to increase her knowledge and experience in the small and medium enterprise market.
Sarah is our latest addition to the team, joining us in January 2015, following 16 years working in the general insurance and claims industry. She has an in-depth knowledge of personal lines and small and medium enterprise markets, as well as experience in claims handling on behalf of our clients. She prides herself on giving a professional and friendly service.